Terms of Service
Last updated: September 18, 2026
ZDT Booking is booking, dispatch and payments software for limousine and black-car operators, operated by MyWebGuy. These terms cover the marketing site (zdtbooking.com), the software platform (app.zdtbooking.com), the private-beta program, and the text messages we send — to operators about their accounts, and to passengers about their reservations.
Where an operator has signed a separate written agreement with us, that agreement governs the product for that operator and takes precedence over these terms for anything it addresses. These terms apply otherwise.
Private-beta program
- During private beta, the service is provided on an as-is basis, and we don’t offer an uptime or service-level guarantee at this stage.
- Beta spots are offered at our discretion and may be limited.
- Beta features and any future pricing may change as the product matures.
Use of the site
- Use the site lawfully. Don’t scrape, abuse, overload, or attempt to circumvent the security of the site or the platform.
- “ZDT Booking, a MyWebGuy product,” along with our logos and site content, is our intellectual property and may not be copied or reused without permission.
Accounts & the product
- Onboarding is operator-provisioned (done-for-you); we issue logins to you and your drivers.
- Your use of the product is governed by the separate in-app tenant agreement, which takes precedence over these site terms for product matters.
Payments & billing
- Operators charge their own customers through their own Stripe account, and those funds are the operator’s.
- ZDT bills operators for the software subscription separately.
- We take no per-booking cut and no marketplace commission from operator rides.
SMS Program Terms
ZDT Booking operates two separate text-messaging programs. They have different recipients and different consent, and both are transactional only — we do not send marketing by text.
1. Operator account alerts
Recipients are account holders and the staff they designate — the people running the limousine business.
- Program. Operational alerts about your own account: a new reservation, a flight delay affecting one of your pickups, and payment or balance notices.
- How to join. Sign in to app.zdtbooking.com, open your account’s notification settings, switch on the alerts you want and enter your mobile number. Alerts are off until you switch them on, and each type can be enabled or disabled individually.
- Message frequency. Varies with your booking volume.
2. Passenger reservation notifications
Recipients are passengers who have booked a ride through the platform and switched on text updates on the booking form.
- Program. Transactional updates about the passenger’s own reservation: booking confirmation, balance and payment reminders, and ride status — chauffeur on the way, arrived, passenger on board, dropped off.
- Sender. These messages are sent by ZDT Booking from the platform’s own registered number, on behalf of the operator the passenger booked with. Each message gives the operator’s phone number so the passenger can reach them directly.
- How to join. Switch on “Text me SMS updates about my reservation” on the booking form. The toggle is off by default, and consent is never required in order to complete a booking.
- Message frequency. Varies by reservation — typically a few messages around the date of the ride.
Both programs
- Cost. Message and data rates may apply. ZDT Booking does not charge for the messages.
- How to stop. Reply STOP to end messages. Operators can also switch them off in their notification settings. Reply HELP for help, or email info@zdtbooking.com.
- Carriers. Carriers are not liable for delayed or undelivered messages.
- Privacy. No mobile information is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
An operator whose account instead sends from a number registered to their own business is the sender for those messages, and is responsible for their own brand and campaign registration, consent and disclosures — see Acceptable use below.
Acceptable use
The platform is for legitimate ground-transportation businesses. You agree not to use it to send unlawful, deceptive, harassing or unsolicited communications, and not to use it for any purpose you are not licensed and insured to carry out.
If text messaging to passengers is enabled for your account, you additionally agree that:
- passenger updates are sent by ZDT Booking from the platform’s registered number, and you will not represent them as coming from any other sender or number;
- you will obtain consent only through the platform’s booking-page opt-in, or another documented opt-in you can evidence on request, and you will not switch the opt-in on for a passenger who did not ask for it;
- you will send only the reservation-related messages the program is registered for, and no marketing content;
- you will honour STOP immediately and will not attempt to re-contact a passenger who has opted out;
- you will keep a privacy policy of your own, published on your own site, stating that mobile opt-in information is not sold or shared for marketing;
- where your account instead sends from a number registered to your own business, you are the sender for those messages and are responsible for your own brand and campaign registration, consent and disclosures.
We may suspend messaging, or an account, where we believe these rules are being broken — including where a carrier or messaging provider requires us to.
Disclaimers & liability
The site and, during beta, the service are provided “as is” and “as available,” without warranties of any kind. To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from use of the site. Third-party services (such as Stripe, Twilio, Google, Vercel, and Firebase) are governed by their own terms.
Changes & governing law
We may update these terms from time to time; continued use of the site means you accept the changes. Governing law and jurisdiction will be confirmed (placeholder pending legal review).
Contact
Questions about these terms? Email info@zdtbooking.com. See also our Privacy Policy.
This page is a general template provided for convenience and is not legal advice. We recommend having it reviewed by counsel before relying on it.
