ZDT Booking
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The product

Everything you need to run bookings, payments and dispatch.

An all-in-one system built on a real black-car operation — one platform for the whole workflow, with a few optional add-ons you turn on as you grow. Here’s what’s inside.

Booking & instant quotes

Capture the reservation, price it right.

Customers book 24/7 and see a quote that reflects the actual trip — computed live from real Google Maps mileage and time.

  • 10 built-in service types (airport, corporate, hourly, wedding, long-distance and more) — toggle which you offer
  • Per-mile transfers with minimums, hourly with minimum-hours, flat/hourly/mileage long-distance
  • Guided flow with a vehicle picker filtered by passengers, luggage & eligibility
  • Quote-request mode and per-vehicle “quote only” for custom jobs
  • Add-ons & extras to raise the average ticket; round-trips booked in one flow
  • Multi-stop trips, address autocomplete, and real-time promo codes
The ZDT Booking customer booking page, showing service types, passenger count and trip details

The customer booking page — a real screen, with demo data

Payments & money

Get paid the moment they book — into your own account.

Your own Stripe

Card payments — deposit or pay-in-full, amounts computed server-side. Money lands in your bank, not a middleman’s. No markup, no per-booking fee.

Secure card-on-file

Vault a card via a single-use link (Stripe SetupIntent) to charge balances, incidentals and no-shows — without ever touching card data.

Every payment method

Zelle, Venmo, Cash App, PayPal and cash, with your handles shown and a client reference captured for matching.

Rules that match your policy

Per-service deposit % vs full pay, days-due and allowed methods. Card fee, fuel surcharge, STC, custom fees and gratuity, all configurable.

Surge & deadhead recovery

Event pricing by date range (NYE, Super Bowl, prom) and automatic empty-mile recovery on far-out pickups — charge for demand you used to eat.

Refunds & reminders

Clean refunds through the original charge, plus payment links, invoices and balance reminders by email. (SMS reminders are coming once carrier registration completes.)

Dispatch & operations

The whole day on one board.

A booking detail screen showing the client, service, vehicle, flight and pickup style, trip notes, and the assigned vehicle and chauffeur

One booking, end to end — a real screen, with demo data

Central bookings board

Search, status and sort filters over a full pipeline — lead, quoted, signed, confirmed, scheduled, en route, arrived, in progress, completed — plus archive and restore.

Automatic status texts Coming soon

Assign a driver and the customer gets “chauffeur on the way” and “arrived” texts automatically — no more “where’s my car?” calls. Text messaging is built and waiting on carrier registration; we’ll switch it on for your account once your number is approved.

Multi-vehicle jobs

Several vehicles and drivers on one coordinated booking, with per-vehicle farm-out and a Trip Sheet PDF you can send to an affiliate.

Lead rescue

Abandoned and stalled bookings are saved as leads and nudge you on a cadence so you recover revenue you’d otherwise lose.

Fleet & drivers

Your vehicles and your team.

Fleet manager

Unlimited vehicles with photos, capacity, luggage, plates and per-service rate overrides.

Driver portal

Assigned trips, one-tap progress, a pre-arrival checklist, a Meet & Greet name sign, wait-time billing and tap-to-call — on any phone, no install.

Deadhead engine

Bill empty miles beyond your garage threshold using real mileage — transparently or folded into the fare.

Flight tracking

Never blow an airport pickup. Add-on

Live flight tracking with delay detection, a suggested new pickup time when a flight moves, and an automatic flight-delay alert — so an early or delayed flight never catches you out.

Contracts & e-signature

A signed agreement on every trip.

In-flow e-signature captures the signature, the terms exactly as they stood at that moment, the timestamp, the signer’s IP and device — and, in checkbox mode, a separate timestamp for every clause they ticked. Optional driver’s-licence photo capture is stored privately, never emailed to the customer, and purged on a retention schedule. Returning clients reuse a valid signed agreement instead of re-signing, with expiry alerts.

Corporate & affiliates

Built for the B2B work too.

Client records

Contacts with home address (auto-fills pickup), VIP flag, notes, auto-learned preferred vehicle, Trusted-Traveler status and lifetime spend.

Corporate accounts

Company profile, billing and an employee roster with negotiated pricing (flat or % per service) and invoice-on-account for corporate-hourly work.

Bulk import & de-dup

Import your whole client book from CSV or Excel — names, phone, email, home address, VIP and notes — matched by normalized email/phone so no one’s created twice.

Farm-in & farm-out

Partner accounts with their own pricing and history; record what you pay another operator and see net-after-farmout in your financials.

Communications

Automatic, on-brand, and tracked.

Automated email

Confirmations, quotes, reminders, driver-assigned notices, receipts and cancellations — each set to automatic, manual or off.

“Thank you” receipts

A post-ride email with a PDF invoice, balance confirmation and a review-link call-to-action.

SMS notifications Coming soon

Assignment and “on my way” texts plus balance reminders, from your own number. Carrier registration for business texting is in progress — every other notification runs by email today.

Delivery tracking

Read-receipt webhooks show delivered, opened, clicked or bounced for every email you send.

Promo codes

Percentage or flat discounts, validated in real time at booking.

Google Calendar sync

Bookings flow to your Google Calendar automatically.

Client portal Add-on

Your customers sign in with a six-digit email code — no password to forget — to see their upcoming and past trips, pay a balance with a saved card, download receipts and book again in a few taps.

Financials & reporting

Know your real numbers.

A P&L dashboard by period — revenue, outstanding balances, ride counts — with expenses, mileage, driver pay and farm-out cost rolled into net profit. Plus optional personal-income, expense and mileage tracking (Hustle Mode, an add-on) for owners who also drive.

Integrations

Fits what you already use.

Stripe payments on your own account, Google Maps & Places, two-way Google Calendar sync, AeroDataBox flight status, Resend email delivery, and Cloudinary media. Twilio SMS from your own 10DLC number and QuickBooks accounting sync are on the roadmap.

The P&L dashboard showing collected revenue, net profit, outstanding balances, revenue by service and by vehicle, top clients and outstanding balances

The P&L dashboard — a real screen, with demo data

Onboarding & help

You are never left staring at a settings screen.

Guided setup checklist

A first-run checklist on your dashboard that works out for itself what is still missing — no vehicles, a service with no payment rule, Stripe not connected — and takes you straight to the screen that fixes it.

The manual, inside the software

Every settings tab and admin screen has its own written guide, opened from a panel that docks beside your work and keeps your place. Nearly a thousand individual settings are explained in plain English — what each one does, and what happens if you change it.

Help Assistant

An on-screen assistant that offers the right section of the guide for whatever you are looking at, and flags anything left unfinished. It speaks once per screen, and switches off for good in one click if you would rather it did not.

Search the whole manual

Look up any setting by name from anywhere in the software. Search “deadhead” without knowing which of twenty tabs it lives on, and jump straight to it.

Ask in your own words AI plan

Type a question about the screen you are on and the admin copilot answers from the same manual. Turn AI off and the guide, the search and the assistant all carry on working.

Set up for you

We do the initial configuration with you as part of onboarding — rates, fleet, contract and payments — so the checklist above is mostly a way to see it is done.

Security & reliability

Trust built in, not bolted on.

Token-gated links

Public pay, sign and vault links are token-gated, and money writes are authoritative on the server.

Monitored & isolated

Firestore rules, per-IP rate limits, error monitoring and a platform health monitor — multi-tenant isolation is an explicitly tested check.

Compliant messaging Coming soon

SMS consent is already captured at booking, with a timestamp, ready for A2P/10DLC registration. Texting switches on for your account once your dedicated number is approved.

Private beta — limited spots

All of this, set up for you.

Join the waitlist and we’ll reach out personally when we open a spot.