Privacy Policy

Last updated: September 18, 2026

ZDT Booking is booking, dispatch and payments software for limousine and black-car operators, operated by MyWebGuy. This policy covers both the marketing site (zdtbooking.com) and the software platform (app.zdtbooking.com), including the text messages we send — to operators about their accounts, and to passengers about their reservations.

Two different relationships are described here, and it is worth separating them up front:

• You, the operator. When you run a limousine business on our platform, we are the data controller for your account — your login, your contact details, your billing, and the alerts we send you.
• Your passengers. The booking and customer records your business creates inside the app belong to you. We process them on your behalf, under your instructions, as your service provider, and your own privacy policy governs your relationship with your passengers. The one exception is the reservation text messages described under Text messages below: those are sent by us, from our own registered number, and this policy covers them.

What we collect

• Information you give us through a form: your email address, and where provided, your name, company, and message.
• Technical information captured with a submission: IP address, browser user-agent, and timestamps — used to prevent spam and abuse.
• Usage analytics: privacy-friendly, cookieless metrics about page visits (which pages are viewed, general device type). We do not use advertising or cross-site tracking cookies.

How we use it

• Respond to your inquiry and manage the private-beta waitlist and invitations.
• Send you relevant updates about early access — and only that. You can unsubscribe at any time.
• Protect the site from spam and abuse, and improve how it works.
• We do not sell your personal information.

Sharing & processors

We share information only with the service providers we use to run the site:

• Google Firebase / Firestore — stores form submissions.
• Resend — sends our notification and confirmation emails.
• Vercel — hosts the site and provides cookieless analytics.

On the platform, these additional processors handle specific features. Each has its own privacy policy and is used only for the purpose named:

• Stripe — card payments, taken on the operator’s own Stripe account. Card numbers are handled by Stripe and never stored on our systems.
• Twilio — delivery of text messages, where enabled.
• Google Maps & Places — address lookup, distance and drive-time calculation.
• Cloudinary — image storage, including any identification photo captured at contract signing.
• AeroDataBox — flight status for airport pickups.
• Resend — delivery of transactional email, including delivery and open reporting.
• Google Firebase / Firestore and Vercel — data storage and hosting.

We do not sell personal information, and we do not share it with third parties for their own marketing.

Retention & security

We keep form submissions for as long as needed to manage the waitlist and respond to you, and remove them on request. We protect the site with standard security headers and scoped access controls, and public app links are token-gated. No method of transmission or storage is perfectly secure, but we take reasonable measures to protect your information.

Text messages

There are two separate messaging programs. Both are sent by ZDT Booking, but they have different recipients and different consent.

1. Alerts we send to operators

This is ZDT Booking’s own messaging program. We text account holders and the staff they designate — not their passengers — about activity on their own account: a new reservation, a flight delay affecting a pickup they are running, and payment or balance notices.

• How consent is given. An account holder switches SMS alerts on inside the application, in their account’s notification settings, and enters their own mobile number. Alerts are off until they do. Each alert type can be enabled or disabled individually at any time in the same place, and switching them all off ends the messages.
• Frequency. Varies with the operator’s own booking volume.
• Cost. Message and data rates may apply. We do not charge for the messages.
• Stopping. Reply STOP to end messages, or HELP for help. You can also switch them off in your notification settings.

2. Reservation updates we send to passengers

This is also ZDT Booking’s own messaging program. We text passengers who booked a ride through the platform and switched text updates on, about that reservation: booking confirmation, balance and payment reminders, and ride status — chauffeur on the way, arrived, passenger on board, dropped off.

• Who sends them. ZDT Booking, from the platform’s own registered number, on behalf of the operator the passenger booked with. Each message gives that operator’s phone number so the passenger can reach them directly.
• How consent is given. On the booking form, by switching on “Text me SMS updates about my reservation”. The control is unchecked by default and is never required in order to book. The time consent was given is recorded against the reservation.
• Frequency. Varies by reservation — typically a few messages around the date of the ride.
• Cost. Message and data rates may apply. Neither we nor the operator charges for the messages.
• Stopping. Reply STOP to end messages, or HELP for help. A STOP is honoured immediately and applies to every future reservation from that number.

Where an operator’s account instead sends from a texting number registered to their own business, that operator is the sender and is responsible for that program, including its consent, its disclosures and its own privacy policy.

Mobile information is never sold or shared for marketing

No mobile information is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with any third party for any purpose. Mobile numbers are disclosed only to the messaging provider that delivers the message, strictly in order to deliver it.

Full messaging terms are in our SMS Program Terms.

Cookies & analytics

Our analytics are cookieless, so no cookie-consent banner is required today. If we ever add cookie-based analytics (such as Google Analytics) for campaign tracking, we will gate it behind appropriate consent.

Your rights & contact

You can ask us to access, correct, delete, or stop using your information, and unsubscribe from emails at any time. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. To make a request, email info@zdtbooking.com. See also our Terms of Service, our SMS Program Terms, and SMS Alerts for operators.

This page is a general template provided for transparency and is not legal advice. We recommend having it reviewed by counsel before relying on it.